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Merge branch '18.0' of git@github.com:Dolibarr/dolibarr.git into 19.0

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This commit is contained in:
Laurent Destailleur (aka Eldy)
2025-01-20 12:28:49 +01:00
parent 2790f9cc7a 1b42078d1e
commit 1f360ca498
42 changed files with 426 additions and 97 deletions
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132
htdocs/core/triggers/interface_50_modTicket_TicketEmail.class.php
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@@ -87,38 +87,17 @@ class InterfaceTicketEmail extends DolibarrTriggers
$appli = $mysoc->name;
// Send email to assigned user
$subject = '['.$appli.'] '.$langs->transnoentities('TicketAssignedToYou');
$message = '<p>'.$langs->transnoentities('TicketAssignedEmailBody', $object->track_id, dolGetFirstLastname($user->firstname, $user->lastname))."</p>";
$message .= '<ul><li>'.$langs->trans('Title').' : '.$object->subject.'</li>';
$message .= '<li>'.$langs->trans('Type').' : '.$object->type_label.'</li>';
$message .= '<li>'.$langs->trans('Category').' : '.$object->category_label.'</li>';
$message .= '<li>'.$langs->trans('Severity').' : '.$object->severity_label.'</li>';
// Extrafields
if (is_array($object->array_options) && count($object->array_options) > 0) {
foreach ($object->array_options as $key => $value) {
$message .= '<li>'.$langs->trans($key).' : '.$value.'</li>';
}
}
$message .= '</ul>';
$message .= '<p>'.$langs->trans('Message').' : <br>'.$object->message.'</p>';
$message .= '<p><a href="'.dol_buildpath('/ticket/card.php', 2).'?track_id='.$object->track_id.'">'.$langs->trans('SeeThisTicketIntomanagementInterface').'</a></p>';
$sendto = $userstat->email;
$from = dolGetFirstLastname($user->firstname, $user->lastname).'<'.$user->email.'>';
$message = dol_nl2br($message);
$subject_assignee = 'TicketAssignedToYou';
$body_assignee = 'TicketAssignedEmailBody';
$see_ticket_assignee = 'SeeThisTicketIntomanagementInterface';
if (getDolGlobalString('TICKET_DISABLE_MAIL_AUTOCOPY_TO')) {
$old_MAIN_MAIL_AUTOCOPY_TO = $conf->global->MAIN_MAIL_AUTOCOPY_TO;
$conf->global->MAIN_MAIL_AUTOCOPY_TO = '';
}
include_once DOL_DOCUMENT_ROOT.'/core/class/CMailFile.class.php';
$mailfile = new CMailFile($subject, $sendto, $from, $message, $filepath, $mimetype, $filename, '', '', 0, -1);
if ($mailfile->error) {
setEventMessages($mailfile->error, $mailfile->errors, 'errors');
} else {
$result = $mailfile->sendfile();
if (!empty($sendto)) {
$this->composeAndSendAssigneeMessage($sendto, $subject_assignee, $body_assignee, $see_ticket_assignee, $object, $langs);
}
if (getDolGlobalString('TICKET_DISABLE_MAIL_AUTOCOPY_TO')) {
$conf->global->MAIN_MAIL_AUTOCOPY_TO = $old_MAIN_MAIL_AUTOCOPY_TO;
@@ -177,10 +156,15 @@ class InterfaceTicketEmail extends DolibarrTriggers
$subject_admin = 'TicketNewEmailSubjectAdmin';
$body_admin = 'TicketNewEmailBodyAdmin';
$subject_customer = 'TicketNewEmailSubjectCustomer';
$body_customer = 'TicketNewEmailBodyCustomer';
$see_ticket_customer = 'TicketNewEmailBodyInfosTrackUrlCustomer';
$subject_assignee = 'TicketAssignedToYou';
$body_assignee = 'TicketAssignedEmailBody';
$see_ticket_assignee = 'SeeThisTicketIntomanagementInterface';
// Send email to notification email
if (getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO') && empty($object->context['disableticketemail'])) {
$sendto = !getDolGlobalString('TICKET_NOTIFICATION_EMAIL_TO') ? '' : $conf->global->TICKET_NOTIFICATION_EMAIL_TO;
@@ -189,6 +173,34 @@ class InterfaceTicketEmail extends DolibarrTriggers
}
}
// Send email to assignee if an assignee was set at creation
if ($object->fk_user_assign > 0 && $object->fk_user_assign != $user->id && empty($object->context['disableticketemail'])) {
$userstat = new User($this->db);
$res = $userstat->fetch($object->fk_user_assign);
if ($res > 0) {
// Send email to notification email
if (!getDolGlobalString('TICKET_DISABLE_ALL_MAILS')) {
// Send email to assigned user
$sendto = $userstat->email;
if (!getDolGlobalString('TICKET_DISABLE_MAIL_AUTOCOPY_TO')) {
$old_MAIN_MAIL_AUTOCOPY_TO = $conf->global->MAIN_MAIL_AUTOCOPY_TO;
$conf->global->MAIN_MAIL_AUTOCOPY_TO = '';
}
if (!empty($sendto)) {
$this->composeAndSendAssigneeMessage($sendto, $subject_assignee, $body_assignee, $see_ticket_assignee, $object, $langs);
}
if (!getDolUserString('TICKET_DISABLE_MAIL_AUTOCOPY_TO')) {
$conf->global->MAIN_MAIL_AUTOCOPY_TO = $old_MAIN_MAIL_AUTOCOPY_TO;
}
}
} else {
$this->error = $userstat->error;
$this->errors = $userstat->errors;
}
}
// Send email to customer
if (!getDolGlobalString('TICKET_DISABLE_CUSTOMER_MAILS') && empty($object->context['disableticketemail']) && $object->notify_tiers_at_create) {
$sendto = '';
@@ -460,4 +472,72 @@ class InterfaceTicketEmail extends DolibarrTriggers
$conf->global->MAIN_MAIL_AUTOCOPY_TO = $old_MAIN_MAIL_AUTOCOPY_TO;
}
}
/**
* Composes and sends a message concerning a ticket, to be sent to user assigned to the ticket
*
* @param string $sendto Addresses to send the mail, format "first@address.net, second@address.net, " etc.
* @param string $base_subject email subject. Non-translated string.
* @param string $body email body (first line). Non-translated string.
* @param string $see_ticket string indicating the ticket public address
* @param Ticket $object the ticket thet the email refers to
* @param Translate $langs the translation object
* @return void
*/
private function composeAndSendAssigneeMessage($sendto, $base_subject, $body, $see_ticket, Ticket $object, Translate $langs)
{
global $conf, $user, $mysoc;
// Init to avoid errors
$filepath = array();
$filename = array();
$mimetype = array();
// Send email to assigned user
$appli = $mysoc->name;
$subject = '['.$appli.'] '.$langs->transnoentities($base_subject);
$message = '<p>'.$langs->transnoentities($body, $object->track_id, dolGetFirstLastname($user->firstname, $user->lastname))."</p>";
$message .= '<ul><li>'.$langs->trans('Title').' : '.$object->subject.'</li>';
$message .= '<li>'.$langs->trans('Type').' : '.$object->type_label.'</li>';
$message .= '<li>'.$langs->trans('Category').' : '.$object->category_label.'</li>';
$message .= '<li>'.$langs->trans('Severity').' : '.$object->severity_label.'</li>';
// Extrafields
if (is_array($object->array_options) && count($object->array_options) > 0) {
foreach ($object->array_options as $key => $value) {
$message .= '<li>'.$langs->trans($key).' : '.$value.'</li>';
}
}
$message .= '</ul>';
$message .= '<p>'.$langs->trans('Message').' : <br>'.$object->message.'</p>';
$message .= '<p><a href="'.dol_buildpath('/ticket/card.php', 2).'?track_id='.$object->track_id.'">'.$langs->trans($see_ticket).'</a></p>';
$from = dolGetFirstLastname($user->firstname, $user->lastname).'<'.$user->email.'>';
$message = dol_nl2br($message);
$old_MAIN_MAIL_AUTOCOPY_TO = null;
if (getDolGlobalString('TICKET_DISABLE_MAIL_AUTOCOPY_TO')) {
$old_MAIN_MAIL_AUTOCOPY_TO = getDolGlobalString('MAIN_MAIL_AUTOCOPY_TO');
$conf->global->MAIN_MAIL_AUTOCOPY_TO = '';
}
include_once DOL_DOCUMENT_ROOT.'/core/class/CMailFile.class.php';
$mailfile = new CMailFile($subject, $sendto, $from, $message, $filepath, $mimetype, $filename, '', '', 0, -1);
if ($mailfile->error) {
setEventMessages($mailfile->error, $mailfile->errors, 'errors');
} else {
$result = $mailfile->sendfile();
if ($result) {
// update last_msg_sent date
$object->fetch($object->id);
$object->date_last_msg_sent = dol_now();
$object->update($user);
}
}
if (!getDolUserString('TICKET_DISABLE_MAIL_AUTOCOPY_TO')) {
$conf->global->MAIN_MAIL_AUTOCOPY_TO = $old_MAIN_MAIL_AUTOCOPY_TO;
}
}
}