forked from Wavyzz/dolibarr
403 lines
14 KiB
PHP
403 lines
14 KiB
PHP
<?php
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/* Copyright (C) - 2013-2016 Jean-François FERRY <hello@librethic.io>
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* Copyright (C) - 2019 Nicolas ZABOURI <info@inovea-conseil.com>
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*
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* This program is free software; you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation; either version 3 of the License, or
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* (at your option) any later version.
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*
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with this program. If not, see <https://www.gnu.org/licenses/>.
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*/
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/**
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* \file htdocs/ticket/agenda.php
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* \ingroup ticket
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*/
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require '../main.inc.php';
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require_once DOL_DOCUMENT_ROOT.'/ticket/class/actions_ticket.class.php';
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require_once DOL_DOCUMENT_ROOT.'/ticket/class/ticketstats.class.php';
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require_once DOL_DOCUMENT_ROOT.'/core/class/dolgraph.class.php';
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require_once DOL_DOCUMENT_ROOT.'/core/lib/date.lib.php';
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$hookmanager = new HookManager($db);
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// Initialize technical object to manage hooks. Note that conf->hooks_modules contains array
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$hookmanager->initHooks(array('ticketsindex'));
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// Load translation files required by the page
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$langs->loadLangs(array('companies', 'other', 'ticket'));
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$WIDTH = DolGraph::getDefaultGraphSizeForStats('width');
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$HEIGHT = DolGraph::getDefaultGraphSizeForStats('height');
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// Get parameters
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$id = GETPOST('id', 'int');
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$msg_id = GETPOST('msg_id', 'int');
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$action = GETPOST('action', 'aZ09');
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if ($user->socid) {
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$socid = $user->socid;
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}
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// Security check
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$result = restrictedArea($user, 'ticket', 0, '', '', '', '');
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$nowyear = strftime("%Y", dol_now());
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$year = GETPOST('year') > 0 ? GETPOST('year') : $nowyear;
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//$startyear=$year-2;
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$startyear = $year - 1;
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$endyear = $year;
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$object = new Ticket($db);
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/*
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* Actions
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*/
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// None
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/*
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* View
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*/
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$form = new Form($db);
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$tickesupstatic = new Ticket($db);
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llxHeader('', $langs->trans('TicketsIndex'), '');
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$linkback = '';
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print load_fiche_titre($langs->trans('TicketsIndex'), $linkback, 'ticket');
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$dir = '';
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$filenamenb = $dir."/".$prefix."ticketinyear-".$endyear.".png";
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$fileurlnb = DOL_URL_ROOT.'/viewimage.php?modulepart=ticket&file=ticketinyear-'.$endyear.'.png';
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$stats = new TicketStats($db, $socid, $userid);
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$param_year = 'DOLUSERCOOKIE_ticket_by_status_year';
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$param_shownb = 'DOLUSERCOOKIE_ticket_by_status_shownb';
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$param_showtot = 'DOLUSERCOOKIE_ticket_by_status_showtot';
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$autosetarray = preg_split("/[,;:]+/", GETPOST('DOL_AUTOSET_COOKIE'));
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if (in_array('DOLUSERCOOKIE_ticket_by_status', $autosetarray)) {
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$endyear = GETPOST($param_year, 'int');
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$shownb = GETPOST($param_shownb, 'alpha');
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$showtot = GETPOST($param_showtot, 'alpha');
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} else {
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$tmparray = json_decode($_COOKIE['DOLUSERCOOKIE_ticket_by_status'], true);
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$endyear = $tmparray['year'];
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$shownb = $tmparray['shownb'];
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$showtot = $tmparray['showtot'];
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}
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if (empty($shownb) && empty($showtot)) {
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$showtot = 1;
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}
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$nowarray = dol_getdate(dol_now(), true);
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if (empty($endyear)) {
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$endyear = $nowarray['year'];
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}
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$startyear = $endyear - 1;
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$WIDTH = (($shownb && $showtot) || !empty($conf->dol_optimize_smallscreen)) ? '100%' : '80%';
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$HEIGHT = '200';
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print '<div class="fichecenter"><div class="fichethirdleft">';
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/*
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* Statistics area
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*/
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$tick = array(
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'unread' => 0,
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'read' => 0,
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'answered' => 0,
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'assigned' => 0,
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'inprogress' => 0,
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'waiting' => 0,
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'closed' => 0,
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'deleted' => 0,
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);
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$sql = "SELECT t.fk_statut, COUNT(t.fk_statut) as nb";
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$sql .= " FROM ".MAIN_DB_PREFIX."ticket as t";
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if (!$user->rights->societe->client->voir && !$socid) {
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$sql .= ", ".MAIN_DB_PREFIX."societe_commerciaux as sc";
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}
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$sql .= ' WHERE t.entity IN ('.getEntity('ticket').')';
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$sql .= dolSqlDateFilter('datec', 0, 0, $endyear);
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if (!$user->rights->societe->client->voir && !$socid) {
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$sql .= " AND t.fk_soc = sc.fk_soc AND sc.fk_user = ".$user->id;
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}
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// External users restriction
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if ($user->socid > 0) {
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$sql .= " AND t.fk_soc='".$user->socid."'";
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} else {
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// For internals users,
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if (!empty($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY) && !$user->rights->ticket->manage) {
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$sql .= " AND t.fk_user_assign=".$user->id;
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}
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}
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$sql .= " GROUP BY t.fk_statut";
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$result = $db->query($sql);
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if ($result) {
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while ($objp = $db->fetch_object($result)) {
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$found = 0;
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if ($objp->fk_statut == Ticket::STATUS_NOT_READ) {
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$tick['unread'] = $objp->nb;
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}
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if ($objp->fk_statut == Ticket::STATUS_READ) {
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$tick['read'] = $objp->nb;
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}
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if ($objp->fk_statut == Ticket::STATUS_NEED_MORE_INFO) {
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$tick['needmoreinfo'] = $objp->nb;
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}
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if ($objp->fk_statut == Ticket::STATUS_ASSIGNED) {
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$tick['assigned'] = $objp->nb;
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}
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if ($objp->fk_statut == Ticket::STATUS_IN_PROGRESS) {
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$tick['inprogress'] = $objp->nb;
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}
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if ($objp->fk_statut == Ticket::STATUS_WAITING) {
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$tick['waiting'] = $objp->nb;
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}
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if ($objp->fk_statut == Ticket::STATUS_CLOSED) {
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$tick['closed'] = $objp->nb;
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}
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if ($objp->fk_statut == Ticket::STATUS_CANCELED) {
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$tick['canceled'] = $objp->nb;
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}
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}
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include_once DOL_DOCUMENT_ROOT.'/theme/'.$conf->theme.'/theme_vars.inc.php';
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$dataseries = array();
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$colorseries = array();
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$dataseries[] = array('label' => $langs->trans("Unread"), 'data' => round($tick['unread']));
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$colorseries[Ticket::STATUS_NOT_READ] = '-'.$badgeStatus0;
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$dataseries[] = array('label' => $langs->trans("Read"), 'data' => round($tick['read']));
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$colorseries[Ticket::STATUS_READ] = $badgeStatus1;
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$dataseries[] = array('label' => $langs->trans("Assigned"), 'data' => round($tick['assigned']));
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$colorseries[Ticket::STATUS_ASSIGNED] = $badgeStatus3;
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$dataseries[] = array('label' => $langs->trans("InProgress"), 'data' => round($tick['inprogress']));
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$colorseries[Ticket::STATUS_IN_PROGRESS] = $badgeStatus4;
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$dataseries[] = array('label' => $langs->trans("Suspended"), 'data' => round($tick['waiting']));
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$colorseries[Ticket::STATUS_WAITING] = '-'.$badgeStatus3;
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$dataseries[] = array('label' => $langs->trans("NeedMoreInformation"), 'data' => round($tick['needmoreinfo']));
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$colorseries[Ticket::STATUS_NEED_MORE_INFO] = $badgeStatus9;
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$dataseries[] = array('label' => $langs->trans("Canceled"), 'data' => round($tick['canceled']));
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$colorseries[Ticket::STATUS_CANCELED] = $badgeStatus9;
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$dataseries[] = array('label' => $langs->trans("Closed"), 'data' => round($tick['closed']));
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$colorseries[Ticket::STATUS_CLOSED] = $badgeStatus6;
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} else {
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dol_print_error($db);
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}
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$stringtoshow = '<script type="text/javascript" language="javascript">
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jQuery(document).ready(function() {
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jQuery("#idsubimgDOLUSERCOOKIE_ticket_by_status").click(function() {
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jQuery("#idfilterDOLUSERCOOKIE_ticket_by_status").toggle();
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});
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});
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</script>';
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$stringtoshow .= '<div class="center hideobject" id="idfilterDOLUSERCOOKIE_ticket_by_status">'; // hideobject is to start hidden
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$stringtoshow .= '<form class="flat formboxfilter" method="POST" action="'.$_SERVER["PHP_SELF"].'">';
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$stringtoshow .= '<input type="hidden" name="token" value="'.newToken().'">';
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$stringtoshow .= '<input type="hidden" name="action" value="refresh">';
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$stringtoshow .= '<input type="hidden" name="DOL_AUTOSET_COOKIE" value="DOLUSERCOOKIE_ticket_by_status:year,shownb,showtot">';
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$stringtoshow .= $langs->trans("Year").' <input class="flat" size="4" type="text" name="'.$param_year.'" value="'.$endyear.'">';
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$stringtoshow .= '<input type="image" alt="'.$langs->trans("Refresh").'" src="'.img_picto($langs->trans("Refresh"), 'refresh.png', '', '', 1).'">';
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$stringtoshow .= '</form>';
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$stringtoshow .= '</div>';
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print '<div class="div-table-responsive-no-min">';
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print '<table class="noborder centpercent">';
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print '<tr class="liste_titre"><th >'.$langs->trans("Statistics").' '.$endyear.' '.img_picto('', 'filter.png', 'id="idsubimgDOLUSERCOOKIE_ticket_by_status" class="linkobject"').'</th></tr>';
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print '<tr><td class="center">';
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print $stringtoshow;
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// don't display graph if no series
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if (!empty($dataseries) && count($dataseries) > 1) {
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$totalnb = 0;
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foreach ($dataseries as $key => $value) {
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$totalnb += $value['data'];
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}
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$data = array();
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foreach ($dataseries as $key => $value) {
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$data[] = array($value['label'], $value['data']);
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}
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$px1 = new DolGraph();
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$mesg = $px1->isGraphKo();
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if (!$mesg) {
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$px1->SetData($data);
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$px1->SetDataColor(array_values($colorseries));
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unset($data1);
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$i = $startyear;
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$legend = array();
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while ($i <= $endyear) {
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$legend[] = $i;
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$i++;
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}
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$px1->setShowLegend(2);
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$px1->SetType(array('pie'));
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$px1->SetLegend($legend);
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$px1->SetMaxValue($px1->GetCeilMaxValue());
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//$px1->SetWidth($WIDTH);
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$px1->SetHeight($HEIGHT);
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$px1->SetYLabel($langs->trans("TicketStatByStatus"));
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$px1->SetShading(3);
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$px1->SetHorizTickIncrement(1);
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$px1->SetCssPrefix("cssboxes");
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$px1->mode = 'depth';
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//$px1->SetTitle($langs->trans("TicketStatByStatus"));
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$px1->draw($filenamenb, $fileurlnb);
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print $px1->show($totalnb ? 0 : 1);
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}
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}
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print '</td></tr>';
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print '</table>';
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print '</div>';
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// Build graphic number of object
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$data = $stats->getNbByMonthWithPrevYear($endyear, $startyear);
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print '</div><div class="fichetwothirdright"><div class="ficheaddleft">';
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/*
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* Latest tickets
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*/
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$max = 10;
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$sql = "SELECT t.rowid, t.ref, t.track_id, t.datec, t.subject, t.type_code, t.category_code, t.severity_code, t.fk_statut, t.progress,";
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$sql .= " type.label as type_label, category.label as category_label, severity.label as severity_label";
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$sql .= " FROM ".MAIN_DB_PREFIX."ticket as t";
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$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_type as type ON type.code=t.type_code";
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$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_category as category ON category.code=t.category_code";
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$sql .= " LEFT JOIN ".MAIN_DB_PREFIX."c_ticket_severity as severity ON severity.code=t.severity_code";
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if (!$user->rights->societe->client->voir && !$socid) {
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$sql .= ", ".MAIN_DB_PREFIX."societe_commerciaux as sc";
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}
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$sql .= ' WHERE t.entity IN ('.getEntity('ticket').')';
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$sql .= " AND t.fk_statut=0";
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if (!$user->rights->societe->client->voir && !$socid) {
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$sql .= " AND t.fk_soc = sc.fk_soc AND sc.fk_user = ".$user->id;
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}
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if ($user->socid > 0) {
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$sql .= " AND t.fk_soc='".$user->socid."'";
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} else {
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// Restricted to assigned user only
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if ($conf->global->TICKET_LIMIT_VIEW_ASSIGNED_ONLY && !$user->rights->ticket->manage) {
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$sql .= " AND t.fk_user_assign=".$user->id;
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}
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}
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$sql .= $db->order("t.datec", "DESC");
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$sql .= $db->plimit($max, 0);
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//print $sql;
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$result = $db->query($sql);
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if ($result) {
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$num = $db->num_rows($result);
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$i = 0;
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$transRecordedType = $langs->trans("LatestNewTickets", $max);
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print '<div class="div-table-responsive-no-min">';
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print '<table class="noborder centpercent">';
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print '<tr class="liste_titre"><th colspan="5">'.$transRecordedType.'</th>';
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print '<th class="right" colspan="2"><a href="'.DOL_URL_ROOT.'/ticket/list.php?search_fk_statut[]='.Ticket::STATUS_NOT_READ.'">'.$langs->trans("FullList").'</th>';
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print '</tr>';
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if ($num > 0) {
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while ($i < $num) {
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$objp = $db->fetch_object($result);
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$tickesupstatic->id = $objp->rowid;
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$tickesupstatic->ref = $objp->ref;
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$tickesupstatic->track_id = $objp->track_id;
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$tickesupstatic->fk_statut = $objp->fk_statut;
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$tickesupstatic->progress = $objp->progress;
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$tickesupstatic->subject = $objp->subject;
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print '<tr class="oddeven">';
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// Ref
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print '<td class="nowraponall">';
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print $tickesupstatic->getNomUrl(1);
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print "</td>\n";
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// Creation date
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print '<td class="left">';
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print dol_print_date($db->jdate($objp->datec), 'dayhour');
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print "</td>";
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// Subject
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print '<td class="nowrap">';
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print '<a href="card.php?track_id='.$objp->track_id.'">'.dol_trunc($objp->subject, 30).'</a>';
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print "</td>\n";
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// Type
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print '<td class="nowrap">';
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print $objp->type_label;
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print '</td>';
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// Category
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print '<td class="nowrap">';
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print $objp->category_label;
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print "</td>";
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// Severity
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print '<td class="nowrap">';
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print $objp->severity_label;
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print "</td>";
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print '<td class="nowraponall right">';
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print $tickesupstatic->getLibStatut(5);
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print "</td>";
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print "</tr>\n";
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$i++;
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}
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$db->free();
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} else {
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print '<tr><td colspan="6" class="opacitymedium">'.$langs->trans('NoUnreadTicketsFound').'</td></tr>';
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}
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print "</table>";
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print '</div>';
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} else {
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dol_print_error($db);
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}
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print '</div></div></div>';
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print '<div style="clear:both"></div>';
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$parameters = array('user' => $user);
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$reshook = $hookmanager->executeHooks('dashboardTickets', $parameters, $object); // Note that $action and $object may have been modified by hook
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// End of page
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llxFooter('');
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$db->close();
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