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dolibarr-fork/htdocs/install/mysql/tables/llx_ticket.sql
2021-11-01 03:14:54 +01:00

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SQL

-- SQL definition for module ticket
-- Copyright (C) 2013 Jean-François FERRY <hello@librethic.io>
--
-- This program is free software: you can redistribute it and/or modify
-- it under the terms of the GNU General Public License as published by
-- the Free Software Foundation, either version 3 of the License, or
-- (at your option) any later version.
--
-- This program is distributed in the hope that it will be useful,
-- but WITHOUT ANY WARRANTY; without even the implied warranty of
-- MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
-- GNU General Public License for more details.
--
-- You should have received a copy of the GNU General Public License
-- along with this program. If not, see <https://www.gnu.org/licenses/>.
CREATE TABLE llx_ticket
(
rowid integer AUTO_INCREMENT PRIMARY KEY,
entity integer DEFAULT 1,
ref varchar(128) NOT NULL,
track_id varchar(128) NOT NULL,
fk_soc integer DEFAULT 0,
fk_project integer DEFAULT 0,
origin_email varchar(128),
fk_user_create integer,
fk_user_assign integer,
subject varchar(255),
message text,
fk_statut integer,
resolution integer,
progress integer DEFAULT 0, -- progression 0 - 100 or null
timing varchar(20),
type_code varchar(32),
category_code varchar(32),
severity_code varchar(32),
datec datetime,
date_read datetime,
date_close datetime,
notify_tiers_at_create tinyint,
email_msgid varchar(255), -- if ticket is created by email collector, we store here MSG ID
tms timestamp DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
import_key varchar(14)
)ENGINE=innodb;