diff --git a/htdocs/admin/ticket.php b/htdocs/admin/ticket.php
index 6feb51bc90e..88ec6a7f583 100644
--- a/htdocs/admin/ticket.php
+++ b/htdocs/admin/ticket.php
@@ -608,6 +608,35 @@ print $formcategory->textwithpicto('', $langs->trans("TicketAutoChangeStatusOnAn
print '';
print '';
+// Check "Notify thirdparty" on ticket creation
+print '
| '.$langs->trans("TicketAutoCheckNotifyThirdParty").' | ';
+print '';
+if ($conf->use_javascript_ajax) {
+ print ajax_constantonoff('TICKET_CHECK_NOTIFY_THIRDPARTY_AT_CREATION');
+} else {
+ $arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
+ print $formcategory->selectarray("TICKET_CHECK_NOTIFY_THIRDPARTY_AT_CREATION", $arrval, getDolGlobalString('TICKET_CHECK_NOTIFY_THIRDPARTY_AT_CREATION'));
+}
+print ' | ';
+print '';
+print $formcategory->textwithpicto('', $langs->trans("TicketAutoCheckNotifyThirdPartyHelp"), 1, 'help');
+print ' | ';
+print '
';
+
+// Assign contact to a message
+print '| '.$langs->trans("TicketAssignContactToMessage").' | ';
+print '';
+if ($conf->use_javascript_ajax) {
+ print ajax_constantonoff('TICKET_ASSIGN_CONTACT_TO_MESSAGE');
+} else {
+ $arrval = array('0' => $langs->trans("No"), '1' => $langs->trans("Yes"));
+ print $formcategory->selectarray("TICKET_ASSIGN_CONTACT_TO_MESSAGE", $arrval, getDolGlobalString('TICKET_ASSIGN_CONTACT_TO_MESSAGE'));
+}
+print ' | ';
+print '';
+print $formcategory->textwithpicto('', $langs->trans("TicketAssignContactToMessageHelp"), 1, 'help');
+print ' | ';
+print '
';
if (isModEnabled('product')) {
$htmlname = "product_category_id";
diff --git a/htdocs/langs/en_US/ticket.lang b/htdocs/langs/en_US/ticket.lang
index 4931a6f5280..38ce9a8dc9f 100644
--- a/htdocs/langs/en_US/ticket.lang
+++ b/htdocs/langs/en_US/ticket.lang
@@ -139,6 +139,10 @@ TicketUseCaptchaCode=Use graphical code (CAPTCHA) when creating a ticket
TicketUseCaptchaCodeHelp=Adds CAPTCHA verification when creating a new ticket.
TicketsAllowClassificationModificationIfClosed=Allow to modify classification of closed tickets
TicketsAllowClassificationModificationIfClosedHelp=Allow to modify classification (type, ticket group, severity) even if tickets are closed.
+TicketAutoCheckNotifyThirdParty=Automatically check "Notify third-party" on ticket creation
+TicketAutoCheckNotifyThirdPartyHelp=When creating a ticket, the option "Notify third-party" will be automatically checked.
+TicketAssignContactToMessage=Assign an external contact to a message
+TicketAssignContactToMessageHelp=When a known contact answer to a message, his name is displayed on the ticket messages list.
# Index & list page
TicketsIndex=Tickets area
TicketList=List of tickets