diff --git a/htdocs/core/lib/functions.lib.php b/htdocs/core/lib/functions.lib.php
index 7b515fd1e46..714f155120d 100644
--- a/htdocs/core/lib/functions.lib.php
+++ b/htdocs/core/lib/functions.lib.php
@@ -7637,3 +7637,15 @@ function isVisibleToUserType($type_user, &$menuentry, &$listofmodulesforexternal
 	if (! $menuentry['perms']) return 2;															// No permissions and user is external
 	return 1;
 }
+
+/**
+ * Round to next multiple.
+ *
+ * @param 	double		$n		Number to round up
+ * @param 	integer		$x		Multiple. For example 60 to round up to nearest exact minute for a date with seconds.
+ * @return 	integer				Value rounded.
+ */
+function roundUpToNextMultiple($n, $x=5)
+{
+	return (ceil($n)%$x === 0) ? ceil($n) : round(($n+$x/2)/$x)*$x;
+}
diff --git a/htdocs/langs/en_US/ticket.lang b/htdocs/langs/en_US/ticket.lang
index 6cc31a25bfd..9f441d1c66f 100644
--- a/htdocs/langs/en_US/ticket.lang
+++ b/htdocs/langs/en_US/ticket.lang
@@ -198,7 +198,8 @@ TicketMessageMailSignatureLabelAdmin=Signature of response email
 TicketMessageMailSignatureHelpAdmin=This text will be inserted after the response message.
 TicketMessageHelp=Only this text will be saved in the message list on ticket card.
 TicketMessageSubstitutionReplacedByGenericValues=Substitutions variables are replaced by generic values.
-TicketTimeToRead=Time elapsed before ticket read
+TimeElapsedSince=Time elapsed since
+TicketTimeToRead=Time elapsed before read
 TicketContacts=Contacts ticket
 TicketDocumentsLinked=Documents linked to ticket
 ConfirmReOpenTicket=Confirm reopen this ticket ?
diff --git a/htdocs/ticket/card.php b/htdocs/ticket/card.php
index 78337253b1b..cf49bda3562 100644
--- a/htdocs/ticket/card.php
+++ b/htdocs/ticket/card.php
@@ -82,6 +82,8 @@ $permissiontoadd = $user->rights->ticket->write;
 
 $actionobject = new ActionsTicket($db);
 
+$now = dol_now();
+
 
 /*
  * Actions
@@ -364,26 +366,23 @@ if ($action == 'view' || $action == 'add_message' || $action == 'close' || $acti
         // Creation date
         print '<tr><td>' . $langs->trans("DateCreation") . '</td><td>';
         print dol_print_date($object->datec, 'dayhour');
+        print ' - '.$langs->trans("TimeElapsedSince").': '.'<i>'.convertSecondToTime(roundUpToNextMultiple($now - $object->datec, 60)).'</i>';
         print '</td></tr>';
 
         // Read date
+        print '<tr><td>' . $langs->trans("TicketReadOn") . '</td><td>';
         if (!empty($object->date_read)) {
-            print '<tr><td>' . $langs->trans("TicketReadOn") . '</td><td>';
-            print dol_print_date($object->date_read, 'dayhour');
-            print '</td></tr>';
-
-            print '<tr><td>' . $langs->trans("TicketTimeToRead") . '</td><td>';
-            print '<strong>' . convertSecondToTime($object->date_read - $object->datec) . '</strong>';
-            print '</td></tr>';
+        	print dol_print_date($object->date_read, 'dayhour');
+        	print ' - '.$langs->trans("TicketTimeToRead").': <i>'.convertSecondToTime(roundUpToNextMultiple($object->date_read - $object->datec, 60)).'</i>';
+        	print ' - '.$langs->trans("TimeElapsedSince").': '.'<i>'.convertSecondToTime(roundUpToNextMultiple($now - $object->date_read, 60)).'</i>';
         }
+        print '</td></tr>';
 
         // Close date
+        print '<tr><td>' . $langs->trans("TicketCloseOn") . '</td><td>';
         if (!empty($object->date_close)) {
-            print '<tr><td>' . $langs->trans("TicketCloseOn") . '</td><td>';
-            print dol_print_date($object->date_close, 'dayhour');
-            print '</td></tr>';
+        	print dol_print_date($object->date_close, 'dayhour');
         }
-
         print '</td></tr>';
 
         // Thirdparty
@@ -453,25 +452,28 @@ if ($action == 'view' || $action == 'add_message' || $action == 'close' || $acti
         print '</td>';
         print '</tr>';
 
-        // Timing (Duration sum of linked fichinter
-        $object->fetchObjectLinked();
-        $num = count($object->linkedObjects);
-        $timing = 0;
-        if ($num) {
-            foreach ($object->linkedObjects as $objecttype => $objects) {
-                if ($objecttype = "fichinter") {
-                    foreach ($objects as $fichinter) {
-                        $timing += $fichinter->duration;
-                    }
-                }
-            }
-        }
-        print '<tr><td valign="top">';
+        // Timing (Duration sum of linked fichinter)
+        if ($conf->fichinter->enabled)
+        {
+	        $object->fetchObjectLinked();
+	        $num = count($object->linkedObjects);
+	        $timing = 0;
+	        if ($num) {
+	            foreach ($object->linkedObjects as $objecttype => $objects) {
+	                if ($objecttype = "fichinter") {
+	                    foreach ($objects as $fichinter) {
+	                        $timing += $fichinter->duration;
+	                    }
+	                }
+	            }
+	        }
+	        print '<tr><td valign="top">';
 
-        print $form->textwithpicto($langs->trans("TicketDurationAuto"), $langs->trans("TicketDurationAutoInfos"), 1);
-        print '</td><td>';
-        print convertSecondToTime($timing, 'all', $conf->global->MAIN_DURATION_OF_WORKDAY);
-        print '</td></tr>';
+	        print $form->textwithpicto($langs->trans("TicketDurationAuto"), $langs->trans("TicketDurationAutoInfos"), 1);
+	        print '</td><td>';
+	        print convertSecondToTime($timing, 'all', $conf->global->MAIN_DURATION_OF_WORKDAY);
+	        print '</td></tr>';
+        }
 
         // Other attributes
         include DOL_DOCUMENT_ROOT . '/core/tpl/extrafields_view.tpl.php';