* Copyright (C) 2011-2012 Juanjo Menent * Copyright (C) 2013 Florian Henry * Copyright (C) 2017 Ferran Marcet * Copyright (C) 2024-2025 Frédéric France * Copyright (C) 2025 MDW * Copyright (C) 2025 Charlene Benke * * This program is free software; you can redistribute it and/or modify * it under the terms of the GNU General Public License as published by * the Free Software Foundation; either version 3 of the License, or * (at your option) any later version. * * This program is distributed in the hope that it will be useful, * but WITHOUT ANY WARRANTY; without even the implied warranty of * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the * GNU General Public License for more details. * * You should have received a copy of the GNU General Public License * along with this program. If not, see . */ /** * \file htdocs/ticket/note.php * \ingroup ticket * \brief Fiche d'information sur une ticket */ // Load Dolibarr environment require '../main.inc.php'; require_once DOL_DOCUMENT_ROOT.'/ticket/class/ticket.class.php'; require_once DOL_DOCUMENT_ROOT.'/core/lib/ticket.lib.php'; if (isModEnabled('project')) { require_once DOL_DOCUMENT_ROOT.'/projet/class/project.class.php'; } /** * @var Conf $conf * @var DoliDB $db * @var HookManager $hookmanager * @var Translate $langs * @var User $user */ // Load translation files required by the page $langs->loadLangs(array('companies', 'ticket')); $id = GETPOSTINT('id'); $ref = GETPOST('ref', 'alpha'); $action = GETPOST('action', 'aZ09'); // Security check if ($user->socid) { $socid = $user->socid; } $hookmanager->initHooks(array('ticketnote')); $result = restrictedArea($user, 'ticket', $id, 'ticket'); $object = new Ticket($db); $object->fetch($id, $ref); $permissiontoadd = $user->hasRight('ticket', 'write'); $permissionnote = $user->hasRight('ticket', 'write'); // Used by the include of actions_setnotes.inc.php // Store current page url $url_page_current = DOL_URL_ROOT.'/ticket/document.php'; /* * Actions */ $reshook = $hookmanager->executeHooks('doActions', array(), $object, $action); // Note that $action and $object may have been modified by some hooks if ($reshook < 0) { setEventMessages($hookmanager->error, $hookmanager->errors, 'errors'); } if (empty($reshook)) { include DOL_DOCUMENT_ROOT.'/core/actions_setnotes.inc.php'; // Must be 'include', not 'include_once' } /* * View */ llxHeader('', $langs->trans("Ticket"), '', '', 0, 0, '', '', '', 'mod-ticket page-card_note'); $form = new Form($db); if ($id > 0 || !empty($ref)) { $object->fetch_thirdparty(); $head = ticket_prepare_head($object); print dol_get_fiche_head($head, 'note', $langs->trans('TicketCard'), -1, 'ticket'); // Ticket card $linkback = ''.$langs->trans("BackToList").''; $morehtmlref = '

'; $morehtmlref .= $object->subject; // Author if ($object->fk_user_create > 0) { $morehtmlref .= '
'; //$morehtmlref .= ''.$langs->trans("CreatedBy").' '; $fuser = new User($db); $fuser->fetch($object->fk_user_create); $morehtmlref .= $fuser->getNomUrl(-1); } elseif (!empty($object->email_msgid)) { $morehtmlref .= '
'; //$morehtmlref .= ''.$langs->trans("CreatedBy").' '; $morehtmlref .= img_picto('', 'email', 'class="paddingrightonly"'); $morehtmlref .= dol_escape_htmltag($object->origin_email).' ('.$form->textwithpicto($langs->trans("CreatedByEmailCollector"), $langs->trans("EmailMsgID").': '.$object->email_msgid).')'; } elseif (!empty($object->origin_email)) { $morehtmlref .= '
'; //$morehtmlref .= ''.$langs->trans("CreatedBy").' '; $morehtmlref .= img_picto('', 'email', 'class="paddingrightonly"'); $morehtmlref .= dol_escape_htmltag($object->origin_email).' ('.$langs->trans("CreatedByPublicPortal").')'; } // Thirdparty if (isModEnabled("societe")) { $morehtmlref .= '
'; $morehtmlref .= img_picto($langs->trans("ThirdParty"), 'company', 'class="pictofixedwidth"'); if ($action != 'editcustomer' && $permissiontoadd) { $morehtmlref .= ''.img_edit($langs->transnoentitiesnoconv('SetThirdParty'), 0).' '; } $morehtmlref .= $form->form_thirdparty($url_page_current.'?track_id='.$object->track_id, (string) $object->socid, $action == 'editcustomer' ? 'editcustomer' : 'none', '', 1, 0, 0, array(), 1); } // Project if (isModEnabled('project')) { $langs->load("projects"); if (0) { // @phpstan-ignore-line $morehtmlref .= '
'; $morehtmlref .= img_picto($langs->trans("Project"), 'project', 'class="pictofixedwidth"'); if ($action != 'classify') { $morehtmlref .= ''.img_edit($langs->transnoentitiesnoconv('SetProject')).' '; } $morehtmlref .= $form->form_project($_SERVER['PHP_SELF'].'?id='.$object->id, $object->socid, (string) $object->fk_project, ($action == 'classify' ? 'projectid' : 'none'), 0, 0, 0, 1, '', 'maxwidth300'); } else { if (!empty($object->fk_project)) { $morehtmlref .= '
'; $proj = new Project($db); $proj->fetch($object->fk_project); $morehtmlref .= $proj->getNomUrl(1); if ($proj->title) { $morehtmlref .= ' - '.dol_escape_htmltag($proj->title).''; } } } } $morehtmlref .= '

'; dol_banner_tab($object, 'ref', $linkback, 1, 'ref', 'ref', $morehtmlref); print '

'; print '

'; $cssclass = "titlefield"; include DOL_DOCUMENT_ROOT.'/core/tpl/notes.tpl.php'; print '

'; print dol_get_fiche_end(); } llxFooter(); $db->close();