Files
dolibarr/htdocs/core/class/html.formticket.class.php
Laurent Destailleur 77e9f15360 Work on #18448
2021-09-02 22:52:17 +02:00

1328 lines
52 KiB
PHP

<?php
/* Copyright (C) 2013-2015 Jean-François FERRY <hello@librethic.io>
* Copyright (C) 2016 Christophe Battarel <christophe@altairis.fr>
* Copyright (C) 2019 Frédéric France <frederic.france@netlogic.fr>
* Copyright (C) 2021 Juanjo Menent <jmenent@2byte.es>
*
* This program is free software; you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation; either version 2 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*/
/**
* \file htdocs/core/class/html.formticket.class.php
* \ingroup ticket
* \brief Fichier de la classe permettant la generation du formulaire html d'envoi de mail unitaire
*/
require_once DOL_DOCUMENT_ROOT."/core/class/html.form.class.php";
require_once DOL_DOCUMENT_ROOT."/core/class/html.formmail.class.php";
require_once DOL_DOCUMENT_ROOT."/core/class/html.formprojet.class.php";
if (!class_exists('FormCompany')) {
include DOL_DOCUMENT_ROOT.'/core/class/html.formcompany.class.php';
}
/**
* Classe permettant la generation du formulaire d'un nouveau ticket.
*
* @package Ticket
* \remarks Utilisation: $formticket = new FormTicket($db)
* \remarks $formticket->proprietes=1 ou chaine ou tableau de valeurs
* \remarks $formticket->show_form() affiche le formulaire
*/
class FormTicket
{
/**
* @var DoliDB Database handler.
*/
public $db;
public $track_id;
/**
* @var int ID
*/
public $fk_user_create;
public $message;
public $topic_title;
public $action;
public $withtopic;
public $withemail;
/**
*
* @var int $withsubstit Show substitution array
*/
public $withsubstit;
public $withfile;
public $withfilereadonly;
public $ispublic; // To show information or not into public form
public $withtitletopic;
public $withcompany; // affiche liste déroulante company
public $withfromsocid;
public $withfromcontactid;
public $withnotifytiersatcreate;
public $withusercreate; // Show name of creating user in form
public $withcreatereadonly;
public $withref; // Show ref field
public $withcancel;
/**
*
* @var array $substit Substitutions
*/
public $substit = array();
public $param = array();
/**
* @var string Error code (or message)
*/
public $error;
/**
* Constructor
*
* @param DoliDB $db Database handler
*/
public function __construct($db)
{
global $conf;
$this->db = $db;
$this->action = 'add';
$this->withcompany = $conf->societe->enabled ? 1 : 0;
$this->withfromsocid = 0;
$this->withfromcontactid = 0;
//$this->withthreadid=0;
//$this->withtitletopic='';
$this->withnotifytiersatcreate = 0;
$this->withusercreate = 1;
$this->withcreatereadonly = 1;
$this->withemail = 0;
$this->withref = 0;
$this->withextrafields = 0; // Show extrafields or not
//$this->withtopicreadonly=0;
}
/**
* Show the form to input ticket
*
* @param int $withdolfichehead With dol_get_fiche_head() and dol_get_fiche_end()
* @param string $mode Mode ('create' or 'edit')
* @param int $public 1=If we show the form for the public interface
* @return void
*/
public function showForm($withdolfichehead = 0, $mode = 'edit', $public = 0)
{
global $conf, $langs, $user, $hookmanager;
// Load translation files required by the page
$langs->loadLangs(array('other', 'mails', 'ticket'));
$form = new Form($this->db);
$formcompany = new FormCompany($this->db);
$ticketstatic = new Ticket($this->db);
$soc = new Societe($this->db);
if (!empty($this->withfromsocid) && $this->withfromsocid > 0) {
$soc->fetch($this->withfromsocid);
}
$ticketstat = new Ticket($this->db);
$extrafields = new ExtraFields($this->db);
$extrafields->fetch_name_optionals_label($ticketstat->table_element);
print "\n<!-- Begin form TICKET -->\n";
if ($withdolfichehead) {
print dol_get_fiche_head(null, 'card', '', 0, '');
}
print '<form method="POST" '.($withdolfichehead ? '' : 'style="margin-bottom: 30px;" ').'name="ticket" id="form_create_ticket" enctype="multipart/form-data" action="'.$this->param["returnurl"].'">';
print '<input type="hidden" name="token" value="'.newToken().'">';
print '<input type="hidden" name="action" value="'.$this->action.'">';
foreach ($this->param as $key => $value) {
print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
}
print '<input type="hidden" name="fk_user_create" value="'.$this->fk_user_create.'">';
print '<table class="border centpercent">';
if ($this->withref) {
// Ref
$defaultref = $ticketstat->getDefaultRef();
print '<tr><td class="titlefieldcreate"><span class="fieldrequired">'.$langs->trans("Ref").'</span></td><td>';
print '<input type="text" name="ref" value="'.dol_escape_htmltag(GETPOST("ref", 'alpha') ? GETPOST("ref", 'alpha') : $defaultref).'">';
print '</td></tr>';
}
// TITLE
if ($this->withemail) {
print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">'.$langs->trans("Email").'</span></label></td><td>';
print '<input class="text minwidth200" id="email" name="email" value="'.(GETPOST('email', 'alpha') ? GETPOST('email', 'alpha') : $subject).'" autofocus>';
print '</td></tr>';
}
// If ticket created from another object
if (isset($this->param['origin']) && $this->param['originid'] > 0) {
// Parse element/subelement (ex: project_task)
$element = $subelement = $this->param['origin'];
$regs = array();
if (preg_match('/^([^_]+)_([^_]+)/i', $this->param['origin'], $regs)) {
$element = $regs[1];
$subelement = $regs[2];
}
dol_include_once('/'.$element.'/class/'.$subelement.'.class.php');
$classname = ucfirst($subelement);
$objectsrc = new $classname($this->db);
$objectsrc->fetch(GETPOST('originid', 'int'));
if (empty($objectsrc->lines) && method_exists($objectsrc, 'fetch_lines')) {
$objectsrc->fetch_lines();
}
$objectsrc->fetch_thirdparty();
$newclassname = $classname;
print '<tr><td>'.$langs->trans($newclassname).'</td><td colspan="2"><input name="'.$subelement.'id" value="'.GETPOST('originid').'" type="hidden" />'.$objectsrc->getNomUrl(1).'</td></tr>';
}
// Type
print '<tr><td class="titlefield"><span class="fieldrequired"><label for="selecttype_code">'.$langs->trans("TicketTypeRequest").'</span></label></td><td>';
$this->selectTypesTickets((GETPOST('type_code', 'alpha') ? GETPOST('type_code', 'alpha') : $this->type_code), 'type_code', '', 2, 0, 0, 0, 'minwidth200');
print '</td></tr>';
// Group
print '<tr><td><span class="fieldrequired"><label for="selectcategory_code">'.$langs->trans("TicketCategory").'</span></label></td><td>';
$filter = '';
if ($public) {
$filter = 'public=1';
}
$this->selectGroupTickets((GETPOST('category_code') ? GETPOST('category_code') : $this->category_code), 'category_code', $filter, 2, 0, 0, 0, 'minwidth200');
print '</td></tr>';
// Severity
print '<tr><td><span class="fieldrequired"><label for="selectseverity_code">'.$langs->trans("TicketSeverity").'</span></label></td><td>';
$this->selectSeveritiesTickets((GETPOST('severity_code') ? GETPOST('severity_code') : $this->severity_code), 'severity_code', '', 2, 0);
print '</td></tr>';
// Subject
if ($this->withtitletopic) {
print '<tr><td><label for="subject"><span class="fieldrequired">'.$langs->trans("Subject").'</span></label></td><td>';
// Réponse à un ticket : affichage du titre du thread en readonly
if ($this->withtopicreadonly) {
print $langs->trans('SubjectAnswerToTicket').' '.$this->topic_title;
print '</td></tr>';
} else {
if ($this->withthreadid > 0) {
$subject = $langs->trans('SubjectAnswerToTicket').' '.$this->withthreadid.' : '.$this->topic_title.'';
}
print '<input class="text minwidth500" id="subject" name="subject" value="'.(GETPOST('subject', 'alpha') ? GETPOST('subject', 'alpha') : $subject).'" autofocus />';
print '</td></tr>';
}
}
// MESSAGE
$msg = GETPOSTISSET('message') ? GETPOST('message', 'restricthtml') : '';
print '<tr><td><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span></label></td><td>';
// If public form, display more information
$toolbarname = 'dolibarr_notes';
if ($this->ispublic) {
$toolbarname = 'dolibarr_details';
print '<div class="warning">'.($conf->global->TICKET_PUBLIC_TEXT_HELP_MESSAGE ? $conf->global->TICKET_PUBLIC_TEXT_HELP_MESSAGE : $langs->trans('TicketPublicPleaseBeAccuratelyDescribe')).'</div>';
}
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$uselocalbrowser = true;
$doleditor = new DolEditor('message', $msg, '100%', 230, $toolbarname, 'In', true, $uselocalbrowser, $conf->global->FCKEDITOR_ENABLE_TICKET, ROWS_8, '90%');
$doleditor->Create();
print '</td></tr>';
if ($public && !empty($conf->global->MAIN_SECURITY_ENABLECAPTCHA)) {
require_once DOL_DOCUMENT_ROOT.'/core/lib/security2.lib.php';
print '<tr><td class="titlefield"><label for="email"><span class="fieldrequired">'.$langs->trans("SecurityCode").'</span></label></td><td>';
print '<span class="span-icon-security inline-block">';
print '<input id="securitycode" placeholder="'.$langs->trans("SecurityCode").'" class="flat input-icon-security width125" type="text" maxlength="5" name="code" tabindex="3" />';
print '</span>';
print '<span class="nowrap inline-block">';
print '<img class="inline-block valignmiddle" src="'.DOL_URL_ROOT.'/core/antispamimage.php" border="0" width="80" height="32" id="img_securitycode" />';
print '<a class="inline-block valignmiddle" href="'.$php_self.'" tabindex="4" data-role="button">'.img_picto($langs->trans("Refresh"), 'refresh', 'id="captcha_refresh_img"').'</a>';
print '</span>';
print '</td></tr>';
}
// Categories
if ($conf->categorie->enabled) {
include_once DOL_DOCUMENT_ROOT.'/categories/class/categorie.class.php';
$cate_arbo = $form->select_all_categories(Categorie::TYPE_TICKET, '', 'parent', 64, 0, 1);
if (count($cate_arbo)) {
// Categories
print '<tr><td>'.$langs->trans("Categories").'</td><td colspan="3">';
print img_picto('', 'category').$form->multiselectarray('categories', $cate_arbo, GETPOST('categories', 'array'), '', 0, 'quatrevingtpercent widthcentpercentminusx', 0, 0);
print "</td></tr>";
}
}
// Attached files
if (!empty($this->withfile)) {
// Define list of attached files
$listofpaths = array();
$listofnames = array();
$listofmimes = array();
if (!empty($_SESSION["listofpaths"])) {
$listofpaths = explode(';', $_SESSION["listofpaths"]);
}
if (!empty($_SESSION["listofnames"])) {
$listofnames = explode(';', $_SESSION["listofnames"]);
}
if (!empty($_SESSION["listofmimes"])) {
$listofmimes = explode(';', $_SESSION["listofmimes"]);
}
$out = '<tr>';
$out .= '<td>'.$langs->trans("MailFile").'</td>';
$out .= '<td>';
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
$out .= '<script type="text/javascript" language="javascript">';
$out .= 'jQuery(document).ready(function () {';
$out .= ' jQuery(".removedfile").click(function() {';
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
$out .= ' });';
$out .= '})';
$out .= '</script>'."\n";
if (count($listofpaths)) {
foreach ($listofpaths as $key => $val) {
$out .= '<div id="attachfile_'.$key.'">';
$out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
if (!$this->withfilereadonly) {
$out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
}
$out .= '<br></div>';
}
} else {
$out .= $langs->trans("NoAttachedFiles").'<br>';
}
if ($this->withfile == 2) { // Can add other files
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
$out .= ' ';
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="addfile" name="addfile" value="'.$langs->trans("MailingAddFile").'" />';
}
$out .= "</td></tr>\n";
print $out;
}
// User of creation
if ($this->withusercreate > 0 && $this->fk_user_create) {
print '<tr><td class="titlefield">'.$langs->trans("CreatedBy").'</td><td>';
$langs->load("users");
$fuser = new User($this->db);
if ($this->withcreatereadonly) {
if ($res = $fuser->fetch($this->fk_user_create)) {
print $fuser->getNomUrl(1);
}
}
print ' &nbsp; ';
print "</td></tr>\n";
}
// Customer or supplier
if ($this->withcompany) {
// altairis: force company and contact id for external user
if (empty($user->socid)) {
// Company
print '<tr><td class="titlefield">'.$langs->trans("ThirdParty").'</td><td>';
$events = array();
$events[] = array('method' => 'getContacts', 'url' => dol_buildpath('/core/ajax/contacts.php', 1), 'htmlname' => 'contactid', 'params' => array('add-customer-contact' => 'disabled'));
print img_picto('', 'company', 'class="paddingright"');
print $form->select_company($this->withfromsocid, 'socid', '', 1, 1, '', $events, 0, 'minwidth200');
print '</td></tr>';
if (!empty($conf->use_javascript_ajax) && !empty($conf->global->COMPANY_USE_SEARCH_TO_SELECT)) {
$htmlname = 'socid';
print '<script type="text/javascript">
$(document).ready(function () {
jQuery("#'.$htmlname.'").change(function () {
var obj = '.json_encode($events).';
$.each(obj, function(key,values) {
if (values.method.length) {
runJsCodeForEvent'.$htmlname.'(values);
}
});
});
function runJsCodeForEvent'.$htmlname.'(obj) {
console.log("Run runJsCodeForEvent'.$htmlname.'");
var id = $("#'.$htmlname.'").val();
var method = obj.method;
var url = obj.url;
var htmlname = obj.htmlname;
var showempty = obj.showempty;
$.getJSON(url,
{
action: method,
id: id,
htmlname: htmlname,
showempty: showempty
},
function(response) {
$.each(obj.params, function(key,action) {
if (key.length) {
var num = response.num;
if (num > 0) {
$("#" + key).removeAttr(action);
} else {
$("#" + key).attr(action, action);
}
}
});
$("select#" + htmlname).html(response.value);
if (response.num) {
var selecthtml_str = response.value;
var selecthtml_dom=$.parseHTML(selecthtml_str);
if (typeof(selecthtml_dom[0][0]) !== \'undefined\') {
$("#inputautocomplete"+htmlname).val(selecthtml_dom[0][0].innerHTML);
}
} else {
$("#inputautocomplete"+htmlname).val("");
}
$("select#" + htmlname).change(); /* Trigger event change */
}
);
}
});
</script>';
}
// Contact and type
print '<tr><td>'.$langs->trans("Contact").'</td><td>';
// If no socid, set to -1 to avoid full contacts list
$selectedCompany = ($this->withfromsocid > 0) ? $this->withfromsocid : -1;
print img_picto('', 'contact', 'class="paddingright"');
print $form->selectcontacts($selectedCompany, $this->withfromcontactid, 'contactid', 3, '', '', 0, 'minwidth200');
print ' ';
$formcompany->selectTypeContact($ticketstatic, '', 'type', 'external', '', 0, 'maginleftonly');
print '</td></tr>';
} else {
print '<tr><td class="titlefield"><input type="hidden" name="socid" value="'.$user->socid.'"/></td>';
print '<td><input type="hidden" name="contactid" value="'.$user->contact_id.'"/></td>';
print '<td><input type="hidden" name="type" value="Z"/></td></tr>';
}
// Notify thirdparty at creation
if (empty($this->ispublic)) {
print '<tr><td><label for="notify_tiers_at_create">'.$langs->trans("TicketNotifyTiersAtCreation").'</label></td><td>';
print '<input type="checkbox" id="notify_tiers_at_create" name="notify_tiers_at_create"'.($this->withnotifytiersatcreate ? ' checked="checked"' : '').'>';
print '</td></tr>';
}
// User assigned
print '<tr><td>';
print $langs->trans("AssignedTo");
print '</td><td>';
print img_picto('', 'user', 'class="pictofixedwidth"');
print $form->select_dolusers(GETPOST('fk_user_assign', 'int'), 'fk_user_assign', 1);
print '</td>';
print '</tr>';
}
if (!empty($conf->projet->enabled) && !$this->ispublic) {
$formproject = new FormProjets($this->db);
print '<tr><td><label for="project"><span class="">'.$langs->trans("Project").'</span></label></td><td>';
print img_picto('', 'project').$formproject->select_projects(-1, GETPOST('projectid', 'int'), 'projectid', 0, 0, 1, 1, 0, 0, 0, '', 1, 0, 'maxwidth500');
print '</td></tr>';
}
// Other attributes
$parameters = array();
$reshook = $hookmanager->executeHooks('formObjectOptions', $parameters, $ticketstat, $this->action); // Note that $action and $object may have been modified by hook
if (empty($reshook)) {
print $ticketstat->showOptionals($extrafields, 'create');
}
print '</table>';
if ($withdolfichehead) {
print dol_get_fiche_end();
}
print '<br>';
print $form->buttonsSaveCancel((($this->withthreadid > 0) ? "SendResponse" : "CreateTicket"), ($this->withcancel ? "Cancel" : ""));
/*
print '<div class="center">';
print '<input type="submit" class="button" name="add" value="'.$langs->trans(($this->withthreadid > 0 ? "SendResponse" : "CreateTicket")).'" />';
if ($this->withcancel) {
print " &nbsp; &nbsp; &nbsp;";
print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
}
print '</div>';
*/
print '<input type="hidden" name="page_y">'."\n";
print "</form>\n";
print "<!-- End form TICKET -->\n";
}
/**
* Return html list of tickets type
*
* @param string $selected Id du type pre-selectionne
* @param string $htmlname Nom de la zone select
* @param string $filtertype To filter on field type in llx_c_ticket_type (array('code'=>xx,'label'=>zz))
* @param int $format 0=id+libelle, 1=code+code, 2=code+libelle, 3=id+code
* @param int $empty 1=peut etre vide, 0 sinon
* @param int $noadmininfo 0=Add admin info, 1=Disable admin info
* @param int $maxlength Max length of label
* @param string $morecss More CSS
* @return void
*/
public function selectTypesTickets($selected = '', $htmlname = 'tickettype', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '')
{
global $langs, $user;
$ticketstat = new Ticket($this->db);
dol_syslog(get_class($this)."::select_types_tickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
$filterarray = array();
if ($filtertype != '' && $filtertype != '-1') {
$filterarray = explode(',', $filtertype);
}
$ticketstat->loadCacheTypesTickets();
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
if ($empty) {
print '<option value="">&nbsp;</option>';
}
if (is_array($ticketstat->cache_types_tickets) && count($ticketstat->cache_types_tickets)) {
foreach ($ticketstat->cache_types_tickets as $id => $arraytypes) {
// On passe si on a demande de filtrer sur des modes de paiments particuliers
if (count($filterarray) && !in_array($arraytypes['type'], $filterarray)) {
continue;
}
// We discard empty line if showempty is on because an empty line has already been output.
if ($empty && empty($arraytypes['code'])) {
continue;
}
if ($format == 0) {
print '<option value="'.$id.'"';
}
if ($format == 1) {
print '<option value="'.$arraytypes['code'].'"';
}
if ($format == 2) {
print '<option value="'.$arraytypes['code'].'"';
}
if ($format == 3) {
print '<option value="'.$id.'"';
}
// Si selected est text, on compare avec code, sinon avec id
if (preg_match('/[a-z]/i', $selected) && $selected == $arraytypes['code']) {
print ' selected="selected"';
} elseif ($selected == $id) {
print ' selected="selected"';
} elseif ($arraytypes['use_default'] == "1" && !$selected && !$empty) {
print ' selected="selected"';
}
print '>';
$value = '&nbsp;';
if ($format == 0) {
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
} elseif ($format == 1) {
$value = $arraytypes['code'];
} elseif ($format == 2) {
$value = ($maxlength ? dol_trunc($arraytypes['label'], $maxlength) : $arraytypes['label']);
} elseif ($format == 3) {
$value = $arraytypes['code'];
}
print $value;
print '</option>';
}
}
print '</select>';
if ($user->admin && !$noadmininfo) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ajax_combobox('select'.$htmlname);
}
/**
* Return html list of ticket anaytic codes
*
* @param string $selected Id categorie pre-selectionnée
* @param string $htmlname Name of select component
* @param string $filtertype To filter on some properties in llx_c_ticket_category ('public = 1'). This parameter must not come from input of users.
* @param int $format 0=id+libelle, 1=code+code, 2=code+libelle, 3=id+code
* @param int $empty 1=peut etre vide, 0 sinon
* @param int $noadmininfo 0=Add admin info, 1=Disable admin info
* @param int $maxlength Max length of label
* @param string $morecss More CSS
* @param int $use_multilevel If > 0 create a multilevel select which use $htmlname example: $use_multilevel = 1 permit to have 2 select boxes.
* @return void
*/
public function selectGroupTickets($selected = '', $htmlname = 'ticketcategory', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '', $use_multilevel = 0)
{
global $langs, $user;
dol_syslog(get_class($this)."::selectCategoryTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
$ticketstat = new Ticket($this->db);
$ticketstat->loadCacheCategoriesTickets();
if ($use_multilevel <= 0) {
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
if ($empty) {
print '<option value="">&nbsp;</option>';
}
if (is_array($ticketstat->cache_category_tickets) && count($ticketstat->cache_category_tickets)) {
foreach ($ticketstat->cache_category_tickets as $id => $arraycategories) {
// Exclude some record
if ($filtertype == 'public=1') {
if (empty($arraycategories['public'])) {
continue;
}
}
// We discard empty line if showempty is on because an empty line has already been output.
if ($empty && empty($arraycategories['code'])) {
continue;
}
if ($format == 0) {
print '<option value="'.$id.'"';
}
if ($format == 1) {
print '<option value="'.$arraycategories['code'].'"';
}
if ($format == 2) {
print '<option value="'.$arraycategories['code'].'"';
}
if ($format == 3) {
print '<option value="'.$id.'"';
}
// Si selected est text, on compare avec code, sinon avec id
if (preg_match('/[a-z]/i', $selected) && $selected == $arraycategories['code']) {
print ' selected="selected"';
} elseif ($selected == $id) {
print ' selected="selected"';
} elseif ($arraycategories['use_default'] == "1" && !$selected && !$empty) {
print ' selected="selected"';
}
print '>';
if ($format == 0) {
$value = ($maxlength ? dol_trunc($arraycategories['label'], $maxlength) : $arraycategories['label']);
}
if ($format == 1) {
$value = $arraycategories['code'];
}
if ($format == 2) {
$value = ($maxlength ? dol_trunc($arraycategories['label'], $maxlength) : $arraycategories['label']);
}
if ($format == 3) {
$value = $arraycategories['code'];
}
print $value ? $value : '&nbsp;';
print '</option>';
}
}
print '</select>';
if ($user->admin && !$noadmininfo) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ajax_combobox('select'.$htmlname);
} elseif ($htmlname!='') {
$groupticket=GETPOST($htmlname, 'aZ09');
$child_id=GETPOST($htmlname.'_child_id', 'aZ09')?GETPOST($htmlname.'_child_id', 'aZ09'):0;
$arraycodenotparent[] = "";
$arrayidused = array();
$stringtoprint = '<span class="supportemailfield bold">'.$langs->trans("GroupOfTicket").'</span> ';
$stringtoprint .= '<select id ="'.$htmlname.'" class="maxwidth500 minwidth400" child_id="0">';
$stringtoprint .= '<option value="">&nbsp;</option>';
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ";
$sql .= $this->db->ifsql("ctc.rowid NOT IN (SELECT ctcfather.rowid FROM llx_c_ticket_category as ctcfather JOIN llx_c_ticket_category as ctcjoin ON ctcfather.rowid = ctcjoin.fk_parent)", "'NOTPARENT'", "'PARENT'")." as isparent";
$sql .= " FROM ".MAIN_DB_PREFIX."c_ticket_category as ctc";
$sql .= " WHERE ctc.active > 0";
if ($filtertype == 'public=1') {
$sql .= " AND ctc.public = 1";
}
$sql .= " AND ctc.fk_parent = 0";
$sql .= $this->db->order('ctc.pos', 'ASC');
$resql = $this->db->query($sql);
if ($resql) {
$num_rows_level0 = $this->db->num_rows($resql);
$i = 0;
while ($i < $num_rows_level0) {
$obj = $this->db->fetch_object($resql);
if ($obj) {
$grouprowid = $obj->rowid;
$groupvalue = $obj->code;
$grouplabel = $obj->label;
$isparent = $obj->isparent;
$iselected = $groupticket == $obj->code ?'selected':'';
$stringtoprint .= '<option '.$iselected.' class="'.$htmlname.dol_escape_htmltag($grouprowid).'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
if ($isparent == 'NOTPARENT') {
$arraycodenotparent[] = $groupvalue;
}
$arrayidused[]=$grouprowid;
}
$i++;
}
} else {
dol_print_error($this->db);
}
if ($num_rows_level0 == 1) {
return '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'" value="'.dol_escape_htmltag($groupvalue).'">';
} else {
$stringtoprint .= '<input type="hidden" name="'.$htmlname.'" id="'.$htmlname.'_select" class="maxwidth500 minwidth400">';
$stringtoprint .= '<input type="hidden" name="'.$htmlname.'_child_id" id="'.$htmlname.'_select_child_id" class="maxwidth500 minwidth400">';
}
$stringtoprint .= '</select>&nbsp;';
$levelid = 1;
while ($levelid <= $use_multilevel) {
$tabscript = array();
$stringtoprint .= '<select id ="'.$htmlname.'_child_'.$levelid.'" class="maxwidth500 minwidth400 groupticketchild" child_id="'.$levelid.'">';
$stringtoprint .= '<option value="">&nbsp;</option>';
$sql = "SELECT ctc.rowid, ctc.code, ctc.label, ctc.fk_parent, ctcjoin.code as codefather, ";
$sql .= $this->db->ifsql("ctc.rowid NOT IN (SELECT ctcfather.rowid FROM llx_c_ticket_category as ctcfather JOIN llx_c_ticket_category as ctcjoin ON ctcfather.rowid = ctcjoin.fk_parent)", "'NOTPARENT'", "'PARENT'")." as isparent";
$sql .= " FROM ".MAIN_DB_PREFIX."c_ticket_category as ctc";
$sql .= " JOIN ".MAIN_DB_PREFIX."c_ticket_category as ctcjoin ON ctc.fk_parent = ctcjoin.rowid";
$sql .= " WHERE ctc.active = 1";
if ($filtertype == 'public=1') {
$sql .= " AND ctc.public = 1";
}
if (!empty($arrayidused)) {
$sql .= " AND ctc.fk_parent IN ( ";
foreach ($arrayidused as $idused) {
$sql .= $idused.", ";
}
$sql = substr($sql, 0, -2);
$sql .= ")";
} else {
}
$sql .= $this->db->order('ctc.pos', 'ASC');
$resql = $this->db->query($sql);
if ($resql) {
$num_rows = $this->db->num_rows($resql);
$i = 0;
$arrayidused=array();
while ($i < $num_rows) {
$obj = $this->db->fetch_object($resql);
if ($obj) {
$grouprowid = $obj->rowid;
$groupvalue = $obj->code;
$grouplabel = $obj->label;
$isparent = $obj->isparent;
$fatherid = $obj->fk_parent;
$arrayidused[] = $grouprowid;
$groupcodefather = $obj->codefather;
if ($isparent == 'NOTPARENT') {
$arraycodenotparent[] = $groupvalue;
}
$iselected = $groupticket == $obj->code ?'selected':'';
$stringtoprint .= '<option '.$iselected.' class="'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'" value="'.dol_escape_htmltag($groupvalue).'" data-html="'.dol_escape_htmltag($grouplabel).'">'.dol_escape_htmltag($grouplabel).'</option>';
if (empty($tabscript[$groupcodefather])) {
$tabscript[$groupcodefather] = 'if ($("#'.$htmlname.($levelid > 1 ?'_child_'.$levelid-1:'').'")[0].value == "'.dol_escape_js($groupcodefather).'"){
$(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").show()
console.log("We show childs tickets of '.$groupcodefather.' group ticket")
}else{
$(".'.$htmlname.'_'.dol_escape_htmltag($fatherid).'_child_'.$levelid.'").hide()
console.log("We hide childs tickets of '.$groupcodefather.' group ticket")
}';
}
}
$i++;
}
} else {
dol_print_error($this->db);
}
$stringtoprint .='</select>';
$stringtoprint .='<script>';
$stringtoprint .='arraynotparents = '.json_encode($arraycodenotparent).';';
$stringtoprint .='if (arraynotparents.includes($("#'.$htmlname.($levelid > 1 ?'_child_'.$levelid-1:'').'")[0].value)){
console.log("'.$htmlname.'_child_'.$levelid.'")
if($("#'.$htmlname.'_child_'.$levelid.'")[0].value == "" && ($("#'.$htmlname.'_child_'.$levelid.'").attr("child_id")>'.$child_id.')){
$("#'.$htmlname.'_child_'.$levelid.'").hide();
console.log("We hide '.$htmlname.'_child_'.$levelid.' input")
}else if(($("#'.$htmlname.'_child_'.$levelid.'").attr("child_id")!=0) && ($("#'.$htmlname.'_child_'.$levelid.'").attr("child_id")<'.$child_id.')){
$("#'.$htmlname.'_child_'.$levelid.'").attr("disabled",true);
console.log("We disable '.$htmlname.'_child_'.$levelid.' input");
}else{
$("#'.$htmlname.'_child_'.$levelid.'").attr("disabled",true);
$("#ticketcategory_select_child_id")[0].value = $("#'.$htmlname.'_child_'.$levelid.'").attr("child_id")
$("#ticketcategory_select")[0].value = $("#'.$htmlname.'_child_'.$levelid.'")[0].value;
console.log("We disable '.$htmlname.'_child_'.$levelid.' input and reload hidden input");
}
if(arraynotparents.includes("'.$groupticket.'") && '.$child_id.' == 0){
$("#ticketcategory_select_child_id")[0].value = $("#'.$htmlname.'").attr("child_id")
$("#ticketcategory_select")[0].value = $("#'.$htmlname.'")[0].value;
console.log("We choose '.$htmlname.' input and reload hidden input");
}
}
$("#'.$htmlname.($levelid > 1 ?'_child_'.$levelid-1:'').'").change(function() {
child_id = $("#'.$htmlname.($levelid > 1 ?'_child_'.$levelid:'').'").attr("child_id");
/* Change of value to select this value*/
if (arraynotparents.includes(this.value) || $(this).attr("child_id") == '.$use_multilevel.') {
$("#ticketcategory_select")[0].value = this.value;
$("#ticketcategory_select_child_id")[0].value = $(this).attr("child_id");
console.log("We choose to select "+ $("#ticketcategory_select")[0].value );
}else{
$("#ticketcategory_select")[0].value = "";
$("#ticketcategory_select_child_id")[0].value = "";
}
console.log("We select a new value into combo child_id="+child_id);
/* Hide all selected box that are child of the one modified */
$(".groupticketchild").each(function(){
if ($(this).attr("child_id") > child_id) {
console.log("hide child_id="+$(this).attr("child_id"));
$(this).val("");
$(this).hide();
}
})
/* Now we enable the next combo */
$("#'.$htmlname.'_child_'.$levelid.'").val("");
if (!arraynotparents.includes(this.value)) {
$("#'.$htmlname.'_child_'.$levelid.'").show()
} else {
$("#'.$htmlname.'_child_'.$levelid.'").hide()
}
';
$levelid++;
foreach ($tabscript as $script) {
$stringtoprint .= $script;
};
$stringtoprint .='})';
$stringtoprint .='</script>';
}
$stringtoprint .='<script>';
$stringtoprint .='$("#'.$htmlname.'_child_'.$use_multilevel.'").change(function() {
$("#ticketcategory_select")[0].value = this.value;
$("#ticketcategory_select_child_id")[0].value = $(this).attr("child_id");
console.log($("#ticketcategory_select")[0].value);
})';
$stringtoprint .='</script>';
$stringtoprint .= ajax_combobox($htmlname);
return $stringtoprint;
}
}
/**
* Return html list of ticket severitys
*
* @param string $selected Id severity pre-selectionnée
* @param string $htmlname Nom de la zone select
* @param string $filtertype To filter on field type in llx_c_ticket_severity (array('code'=>xx,'label'=>zz))
* @param int $format 0=id+libelle, 1=code+code, 2=code+libelle, 3=id+code
* @param int $empty 1=peut etre vide, 0 sinon
* @param int $noadmininfo 0=Add admin info, 1=Disable admin info
* @param int $maxlength Max length of label
* @param string $morecss More CSS
* @return void
*/
public function selectSeveritiesTickets($selected = '', $htmlname = 'ticketseverity', $filtertype = '', $format = 0, $empty = 0, $noadmininfo = 0, $maxlength = 0, $morecss = '')
{
global $langs, $user;
$ticketstat = new Ticket($this->db);
dol_syslog(get_class($this)."::selectSeveritiesTickets ".$selected.", ".$htmlname.", ".$filtertype.", ".$format, LOG_DEBUG);
$filterarray = array();
if ($filtertype != '' && $filtertype != '-1') {
$filterarray = explode(',', $filtertype);
}
$ticketstat->loadCacheSeveritiesTickets();
print '<select id="select'.$htmlname.'" class="flat minwidth100'.($morecss ? ' '.$morecss : '').'" name="'.$htmlname.'">';
if ($empty) {
print '<option value="">&nbsp;</option>';
}
if (is_array($ticketstat->cache_severity_tickets) && count($ticketstat->cache_severity_tickets)) {
foreach ($ticketstat->cache_severity_tickets as $id => $arrayseverities) {
// On passe si on a demande de filtrer sur des modes de paiments particuliers
if (count($filterarray) && !in_array($arrayseverities['type'], $filterarray)) {
continue;
}
// We discard empty line if showempty is on because an empty line has already been output.
if ($empty && empty($arrayseverities['code'])) {
continue;
}
if ($format == 0) {
print '<option value="'.$id.'"';
}
if ($format == 1) {
print '<option value="'.$arrayseverities['code'].'"';
}
if ($format == 2) {
print '<option value="'.$arrayseverities['code'].'"';
}
if ($format == 3) {
print '<option value="'.$id.'"';
}
// Si selected est text, on compare avec code, sinon avec id
if (preg_match('/[a-z]/i', $selected) && $selected == $arrayseverities['code']) {
print ' selected="selected"';
} elseif ($selected == $id) {
print ' selected="selected"';
} elseif ($arrayseverities['use_default'] == "1" && !$selected && !$empty) {
print ' selected="selected"';
}
print '>';
if ($format == 0) {
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
}
if ($format == 1) {
$value = $arrayseverities['code'];
}
if ($format == 2) {
$value = ($maxlength ? dol_trunc($arrayseverities['label'], $maxlength) : $arrayseverities['label']);
}
if ($format == 3) {
$value = $arrayseverities['code'];
}
print $value ? $value : '&nbsp;';
print '</option>';
}
}
print '</select>';
if ($user->admin && !$noadmininfo) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ajax_combobox('select'.$htmlname);
}
// phpcs:disable PEAR.NamingConventions.ValidFunctionName.ScopeNotCamelCaps
/**
* Clear list of attached files in send mail form (also stored in session)
*
* @return void
*/
public function clear_attached_files()
{
// phpcs:enable
global $conf, $user;
require_once DOL_DOCUMENT_ROOT.'/core/lib/files.lib.php';
// Set tmp user directory
$vardir = $conf->user->dir_output."/".$user->id;
$upload_dir = $vardir.'/temp/'; // TODO Add $keytoavoidconflict in upload_dir path
if (is_dir($upload_dir)) {
dol_delete_dir_recursive($upload_dir);
}
$keytoavoidconflict = empty($this->trackid) ? '' : '-'.$this->trackid; // this->trackid must be defined
unset($_SESSION["listofpaths".$keytoavoidconflict]);
unset($_SESSION["listofnames".$keytoavoidconflict]);
unset($_SESSION["listofmimes".$keytoavoidconflict]);
}
/**
* Show the form to add message on ticket
*
* @param string $width Width of form
* @return void
*/
public function showMessageForm($width = '40%')
{
global $conf, $langs, $user, $hookmanager, $form, $mysoc;
$formmail = new FormMail($this->db);
$addfileaction = 'addfile';
if (!is_object($form)) {
$form = new Form($this->db);
}
// Load translation files required by the page
$langs->loadLangs(array('other', 'mails'));
// Clear temp files. Must be done at beginning, before call of triggers
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
$this->clear_attached_files();
}
// Define output language
$outputlangs = $langs;
$newlang = '';
if ($conf->global->MAIN_MULTILANGS && empty($newlang)) {
$newlang = $this->param['langsmodels'];
}
if (!empty($newlang)) {
$outputlangs = new Translate("", $conf);
$outputlangs->setDefaultLang($newlang);
$outputlangs->load('other');
}
// Get message template for $this->param["models"] into c_email_templates
$arraydefaultmessage = -1;
if ($this->param['models'] != 'none') {
$model_id = 0;
if (array_key_exists('models_id', $this->param)) {
$model_id = $this->param["models_id"];
}
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id); // If $model_id is empty, preselect the first one
}
// Define list of attached files
$listofpaths = array();
$listofnames = array();
$listofmimes = array();
$keytoavoidconflict = empty($this->trackid) ? '' : '-'.$this->trackid; // this->trackid must be defined
if (GETPOST('mode', 'alpha') == 'init' || (GETPOST('modelmailselected', 'alpha') && GETPOST('modelmailselected', 'alpha') != '-1')) {
if (!empty($arraydefaultmessage->joinfiles) && is_array($this->param['fileinit'])) {
foreach ($this->param['fileinit'] as $file) {
$this->add_attached_files($file, basename($file), dol_mimetype($file));
}
}
}
if (!empty($_SESSION["listofpaths".$keytoavoidconflict])) {
$listofpaths = explode(';', $_SESSION["listofpaths".$keytoavoidconflict]);
}
if (!empty($_SESSION["listofnames".$keytoavoidconflict])) {
$listofnames = explode(';', $_SESSION["listofnames".$keytoavoidconflict]);
}
if (!empty($_SESSION["listofmimes".$keytoavoidconflict])) {
$listofmimes = explode(';', $_SESSION["listofmimes".$keytoavoidconflict]);
}
// Define output language
$outputlangs = $langs;
$newlang = '';
if ($conf->global->MAIN_MULTILANGS && empty($newlang)) {
$newlang = $this->param['langsmodels'];
}
if (!empty($newlang)) {
$outputlangs = new Translate("", $conf);
$outputlangs->setDefaultLang($newlang);
$outputlangs->load('other');
}
print "\n<!-- Begin message_form TICKET -->\n";
$send_email = GETPOST('send_email', 'int') ? GETPOST('send_email', 'int') : 0;
// Example 1 : Adding jquery code
print '<script type="text/javascript" language="javascript">
jQuery(document).ready(function() {
send_email=' . $send_email.';
if (send_email) {
jQuery(".email_line").show();
} else {
jQuery(".email_line").hide();
}
jQuery("#send_msg_email").click(function() {
if(jQuery(this).is(":checked")) {
jQuery(".email_line").show();
}
else {
jQuery(".email_line").hide();
}
});';
print '});
</script>';
print '<form method="post" name="ticket" enctype="multipart/form-data" action="'.$this->param["returnurl"].'">';
print '<input type="hidden" name="token" value="'.newToken().'">';
print '<input type="hidden" name="action" value="'.$this->action.'">';
print '<input type="hidden" name="actionbis" value="add_message">';
foreach ($this->param as $key => $value) {
print '<input type="hidden" name="'.$key.'" value="'.$value.'">';
}
// Get message template
$model_id = 0;
if (array_key_exists('models_id', $this->param)) {
$model_id = $this->param["models_id"];
$arraydefaultmessage = $formmail->getEMailTemplate($this->db, $this->param["models"], $user, $outputlangs, $model_id);
}
$result = $formmail->fetchAllEMailTemplate($this->param["models"], $user, $outputlangs);
if ($result < 0) {
setEventMessages($this->error, $this->errors, 'errors');
}
$modelmail_array = array();
foreach ($formmail->lines_model as $line) {
$modelmail_array[$line->id] = $line->label;
}
print '<table class="border" width="'.$width.'">';
// External users can't send message email
if ($user->rights->ticket->write && !$user->socid) {
print '<tr><td></td><td>';
$checkbox_selected = (GETPOST('send_email') == "1" ? ' checked' : '');
print '<input type="checkbox" name="send_email" value="1" id="send_msg_email" '.$checkbox_selected.'/> ';
print '<label for="send_msg_email">'.$langs->trans('SendMessageByEmail').'</label>';
print '</td></tr>';
// Zone to select its email template
if (count($modelmail_array) > 0) {
print '<tr class="email_line"><td></td><td colspan="2"><div style="padding: 3px 0 3px 0">'."\n";
print $langs->trans('SelectMailModel').': '.$formmail->selectarray('modelmailselected', $modelmail_array, $this->param['models_id'], 1);
if ($user->admin) {
print info_admin($langs->trans("YouCanChangeValuesForThisListFromDictionarySetup"), 1);
}
print ' &nbsp; ';
print '<input type="submit" class="button" value="'.$langs->trans('Apply').'" name="modelselected" id="modelselected">';
print '</div></td>';
}
// Private message (not visible by customer/external user)
if (!$user->socid) {
print '<tr><td></td><td>';
$checkbox_selected = (GETPOST('private_message', 'alpha') == "1" ? ' checked' : '');
print '<input type="checkbox" name="private_message" value="1" id="private_message" '.$checkbox_selected.'/> ';
print '<label for="private_message">'.$langs->trans('MarkMessageAsPrivate').'</label>';
print ' '.$form->textwithpicto('', $langs->trans("TicketMessagePrivateHelp"), 1, 'help');
print '</td></tr>';
}
// Subject
print '<tr class="email_line"><td>'.$langs->trans('Subject').'</td>';
print '<td><input type="text" class="text minwidth500" name="subject" value="['.$conf->global->MAIN_INFO_SOCIETE_NOM.' - '.$langs->trans("Ticket").' '.$this->ref.'] '.$langs->trans('TicketNewMessage').'" />';
print '</td></tr>';
// Destinataires
print '<tr class="email_line"><td>'.$langs->trans('MailRecipients').'</td><td>';
$ticketstat = new Ticket($this->db);
$res = $ticketstat->fetch('', '', $this->track_id);
if ($res) {
// Retrieve email of all contacts (internal and external)
$contacts = $ticketstat->getInfosTicketInternalContact();
$contacts = array_merge($contacts, $ticketstat->getInfosTicketExternalContact());
// Build array to display recipient list
if (is_array($contacts) && count($contacts) > 0) {
foreach ($contacts as $key => $info_sendto) {
if ($info_sendto['email'] != '') {
$sendto[] = dol_escape_htmltag(trim($info_sendto['firstname']." ".$info_sendto['lastname'])." <".$info_sendto['email'].">").' <small class="opacitymedium">('.dol_escape_htmltag($info_sendto['libelle']).")</small>";
}
}
}
if ($ticketstat->origin_email && !in_array($this->dao->origin_email, $sendto)) {
$sendto[] = dol_escape_htmltag($ticketstat->origin_email).' <small class="opacitymedium">('.$langs->trans("TicketEmailOriginIssuer").")</small>";
}
if ($ticketstat->fk_soc > 0) {
$ticketstat->socid = $ticketstat->fk_soc;
$ticketstat->fetch_thirdparty();
if (is_array($ticketstat->thirdparty->email) && !in_array($ticketstat->thirdparty->email, $sendto)) {
$sendto[] = $ticketstat->thirdparty->email.' <small class="opacitymedium">('.$langs->trans('Customer').')</small>';
}
}
if ($conf->global->TICKET_NOTIFICATION_ALSO_MAIN_ADDRESS) {
$sendto[] = $conf->global->TICKET_NOTIFICATION_EMAIL_TO.' <small class="opacitymedium">(generic email)</small>';
}
// Print recipient list
if (is_array($sendto) && count($sendto) > 0) {
print implode(', ', $sendto);
} else {
print '<div class="warning">'.$langs->trans('WarningNoEMailsAdded').' '.$langs->trans('TicketGoIntoContactTab').'</div>';
}
}
print '</td></tr>';
}
$uselocalbrowser = false;
// Intro
// External users can't send message email
if ($user->rights->ticket->write && !$user->socid) {
$mail_intro = GETPOST('mail_intro') ? GETPOST('mail_intro') : $conf->global->TICKET_MESSAGE_MAIL_INTRO;
print '<tr class="email_line"><td><label for="mail_intro">';
print $form->textwithpicto($langs->trans("TicketMessageMailIntro"), $langs->trans("TicketMessageMailIntroHelp"), 1, 'help');
print '</label>';
print '</td><td>';
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$doleditor = new DolEditor('mail_intro', $mail_intro, '100%', 90, 'dolibarr_details', '', false, $uselocalbrowser, $conf->global->FCKEDITOR_ENABLE_SOCIETE, ROWS_2, 70);
$doleditor->Create();
print '</td></tr>';
}
// MESSAGE
$defaultmessage = "";
if (is_object($arraydefaultmessage) && $arraydefaultmessage->content) {
$defaultmessage = $arraydefaultmessage->content;
}
$defaultmessage = str_replace('\n', "\n", $defaultmessage);
// Deal with format differences between message and signature (text / HTML)
if (dol_textishtml($defaultmessage) && !dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
$this->substit['__USER_SIGNATURE__'] = dol_nl2br($this->substit['__USER_SIGNATURE__']);
} elseif (!dol_textishtml($defaultmessage) && dol_textishtml($this->substit['__USER_SIGNATURE__'])) {
$defaultmessage = dol_nl2br($defaultmessage);
}
if (GETPOSTISSET("message") && !$_POST['modelselected']) {
$defaultmessage = GETPOST('message', 'restricthtml');
} else {
$defaultmessage = make_substitutions($defaultmessage, $this->substit);
// Clean first \n and br (to avoid empty line when CONTACTCIVNAME is empty)
$defaultmessage = preg_replace("/^(<br>)+/", "", $defaultmessage);
$defaultmessage = preg_replace("/^\n+/", "", $defaultmessage);
}
print '<tr><td class="tdtop"><label for="message"><span class="fieldrequired">'.$langs->trans("Message").'</span>';
if ($user->rights->ticket->write && !$user->socid) {
print $form->textwithpicto('', $langs->trans("TicketMessageHelp"), 1, 'help');
}
print '</label></td><td>';
//$toolbarname = 'dolibarr_details';
$toolbarname = 'dolibarr_notes';
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$doleditor = new DolEditor('message', $defaultmessage, '100%', 200, $toolbarname, '', false, $uselocalbrowser, $conf->global->FCKEDITOR_ENABLE_SOCIETE, ROWS_5, 70);
$doleditor->Create();
print '</td></tr>';
// Signature
// External users can't send message email
if ($user->rights->ticket->write && !$user->socid) {
$mail_signature = GETPOST('mail_signature') ? GETPOST('mail_signature') : $conf->global->TICKET_MESSAGE_MAIL_SIGNATURE;
print '<tr class="email_line"><td><label for="mail_intro">'.$langs->trans("TicketMessageMailSignature").'</label>';
print $form->textwithpicto('', $langs->trans("TicketMessageMailSignatureHelp"), 1, 'help');
print '</td><td>';
include_once DOL_DOCUMENT_ROOT.'/core/class/doleditor.class.php';
$doleditor = new DolEditor('mail_signature', $mail_signature, '100%', 150, 'dolibarr_details', '', false, $uselocalbrowser, $conf->global->FCKEDITOR_ENABLE_SOCIETE, ROWS_2, 70);
$doleditor->Create();
print '</td></tr>';
}
// Attached files
if (!empty($this->withfile)) {
$out = '<tr>';
$out .= '<td width="180">'.$langs->trans("MailFile").'</td>';
$out .= '<td>';
// TODO Trick to have param removedfile containing nb of image to delete. But this does not works without javascript
$out .= '<input type="hidden" class="removedfilehidden" name="removedfile" value="">'."\n";
$out .= '<script type="text/javascript" language="javascript">';
$out .= 'jQuery(document).ready(function () {';
$out .= ' jQuery(".removedfile").click(function() {';
$out .= ' jQuery(".removedfilehidden").val(jQuery(this).val());';
$out .= ' });';
$out .= '})';
$out .= '</script>'."\n";
if (count($listofpaths)) {
foreach ($listofpaths as $key => $val) {
$out .= '<div id="attachfile_'.$key.'">';
$out .= img_mime($listofnames[$key]).' '.$listofnames[$key];
if (!$this->withfilereadonly) {
$out .= ' <input type="image" style="border: 0px;" src="'.DOL_URL_ROOT.'/theme/'.$conf->theme.'/img/delete.png" value="'.($key + 1).'" class="removedfile reposition" id="removedfile_'.$key.'" name="removedfile_'.$key.'" />';
}
$out .= '<br></div>';
}
} else {
$out .= $langs->trans("NoAttachedFiles").'<br>';
}
if ($this->withfile == 2) { // Can add other files
$out .= '<input type="file" class="flat" id="addedfile" name="addedfile" value="'.$langs->trans("Upload").'" />';
$out .= ' ';
$out .= '<input type="submit" class="button smallpaddingimp reposition" id="'.$addfileaction.'" name="'.$addfileaction.'" value="'.$langs->trans("MailingAddFile").'" />';
}
$out .= "</td></tr>\n";
print $out;
}
print '</table>';
print '<center><br>';
print '<input type="submit" class="button" name="btn_add_message" value="'.$langs->trans("AddMessage").'" />';
if ($this->withcancel) {
print " &nbsp; &nbsp; ";
print '<input class="button button-cancel" type="submit" name="cancel" value="'.$langs->trans("Cancel").'">';
}
print "</center>\n";
print '<input type="hidden" name="page_y">'."\n";
print "</form>\n";
print "<!-- End form TICKET -->\n";
}
}