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Laurent Destailleur
2024-02-16 13:35:26 +01:00
parent 8dc8f67c31
commit 38d7e14999
1 changed files with 6 additions and 6 deletions
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12
htdocs/ticket/class/ticket.class.php
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@@ -281,12 +281,12 @@ class Ticket extends CommonObject
/**
* Status
*/
const STATUS_NOT_READ = 0;
const STATUS_READ = 1;
const STATUS_ASSIGNED = 2;
const STATUS_IN_PROGRESS = 3;
const STATUS_NEED_MORE_INFO = 5; // waiting requester feedback
const STATUS_WAITING = 7; // on hold
const STATUS_NOT_READ = 0; // Draft. Not take into account yet.
const STATUS_READ = 1; // Ticket was read.
const STATUS_ASSIGNED = 2; // Ticket was just assigned to someone. Not in progress yet.
const STATUS_IN_PROGRESS = 3; // In progress
const STATUS_NEED_MORE_INFO = 5; // Waiting requester feedback
const STATUS_WAITING = 7; // On hold
const STATUS_CLOSED = 8; // Closed - Solved
const STATUS_CANCELED = 9; // Closed - Not solved